Is it possible to set the Polar King unit on asphalt?
Yes. Most asphalt surfaces are an acceptable base for the Polar King unit to sit, provided the area is in good condition and is relatively level. 
Will a Polar King walk-in ever rust?
Absolutely NOT! The fiberglass exterior of our walk-ins is completely weather resistant. Our exterior will never rust, dent or corrode and because our walk-ins are 100% seamless you never have to worry about our insulation deteriorating due to moisture.
What can I do to make my walk-in more energy efficient?
Every Polar King walk-in comes standard with an automatic door closer, ensuring an airtight seal after each entrance and exit of the unit (this feature does not interfere with the safety of exiting the unit). Another great energy saving option is having a vinyl strip door installed on the door(s).
Polar King also introduced a GREEN ENERGY package in June 2008, ask your sales representative for details.
If I need shelving, can I purchase it from Polar King?
Yes. Polar King is proud to offer Metro Shelving to accommodate your shelving needs. Polar King will design a cost effective shelving package that best fits your storage needs. The major advantage of buying your shelving from Polar King is having the shelving arrive ready to use in your new walk-in.
Can I paint my walk-in if I want to change the color?
Yes. We recommend that you use an outdoor industrial enamel paint that can be applied with a roller.
How much weight can be placed on the floor?
Our standard heavy-duty floor is rated for up to 900 lbs. per square foot. If your storage needs require the use of a hand pallet jack you will need to upgrade to our pallet floor; rated up to 5,000 lbs. per square foot. In the event your needs call for the use of a standard fork truck our sales representatives will be happy to discuss available options to accommodate the weight load.
What type of surface does the walk-in need to be placed on?
Every Polar King has a steel frame base built into the bottom of the walk-in, enabling our walk-ins to be placed on most level surfacesincluding asphalt, wood decking, grass and gravel. We do recommend that if you have a thru-wall design (where the walk-in is physically attached to your building)that you place the walk-in on a concrete slab.
How does Polar King handle repair work during the warranty period?
Polar King has established relationships with service companies in most metropolitan areas that are able to do warranty work. As well, warranty work can be preformed by any licensed establishment of your choice, in the event you have a particular organization you are comfortable with. All warranty work is subject to the terms and conditions of Polar King’s written warranty. If you have any questions concerning warranty work please contact Polar King directly.
Can I get a customized exterior color or texture to match my existing building architecture?
Yes! We have hundreds of color options as well as custom textures available to match almost any style. For further information please click on our standard and custom color tabs.
Will my Polar King ever rust, dent or corrode?
Unlike metal walk-ins, every Polar King unit is constructed of fiberglass and is 100% seamless. Therefore, these problems do not occur with a Polar King walk-in. Assuming you keep your unit in an acceptable condition you should never experience such problems.
What size walk-in do i need?
You know your operation better than anyone and our sales staff is trained to help you determine the most suitable size for your needs. By working together we can determine the perfect size to accommodate increased inventory levels and the goals of your operation.
Does a sloped concrete slab create a problem?
The degree of the slope will determine whether or not the concrete slab is usable. In most cases shims or other simple modifications can be used to level the walk-in unit. Consult your sales representative in the event you have a concern about your existing slab.
What sizes are available?
Because Polar King offers a 100% seamless unit, we are able to offer virtually any size. Available widths are from 6' to 16' and lengths of 8' to 65'. Units can be ordered with even or odd dimensions, or even right down to the inch.
Does Polar King comply with the Energy Independence and Security Act of 2007?
Yes. The effective date for this Act is January 1, 2009. On or prior to that date, all Polar King walk-in coolers and freezers will be in compliance with the Act.
How long has Polar King been in business?
Polar King began operations in 1982 and remains a family owned company. Read more About Us.
Is there a limit to the number of compartments in the unit?
Polar King can build any number of compartments within your requested walk-in.
Can my walk-in cooler temperature be adjusted down to make it a freezer?
The refrigeration equipment used for standard coolers is not built for use as a freezer and cannot be adjusted down to act as such. However, we do offer a system that is capable of making this transition if you anticipate this type of need.
What colors are most frequently requested?
Colors actually vary from customer to customer; depending on the architecture of the location. However the most common color choices are white, beige, and dunes tan.
How long is the estimated delivery time?
Four weeks is the standard lead time for most Polar King walk-ins. However, it is possible that lead times will reach 8 weeks during peak summer months. Check with your sales representative for the most up to date availability information.
Can I use my unit indoors?
In most cases, yes. While Polar King specializes in outdoor applications it is still possible to use the unit
indoors. The only real issue is accessibility to your building. Many customers even choose to build their entire facility around the Polar King walk-in. |